At Chain & Link Designs, customer satisfaction is our top priority.

Eligibility for Returns

• Returns are accepted within 30 days of purchase.
• Items must be unused, in original packaging, and with proof of purchase.
• Customized or personalized items are non-returnable unless defective.

Refunds

• Refunds are issued to the original payment method within 7–10 business days of receiving the returned item.
• Return shipping costs are the customer’s responsibility unless the item is defective.

Exchanges
We offer exchanges for defective or damaged items within the return period.